Allvotec stands for ‘all voice and technology’, delivering end-to-end services for partners across unified communications and technology services. We help run IT for customers of major services businesses, and through the hard work of our workforce, we are a capable, proven and agile partner delivering a wide range of IT solutions.

Objectives

This is a very exciting time to join ISG TECH, a rapidly growing wireless systems integrator who have created LAN connectivity solutions for some of the UK’s best known companies. ISG TECH’s expertise is used in a wide range of sectors and technologies, from installing and maintaining LAN/WLAN into supermarket and retail chains; other industry includes hotels, restaurants and educational establishments, along with much, much more!
Do you want to be a part of a rapidly expanding company within a growing market? This is an exciting opportunity for a driven Field IT & EPOS Support Engineer who is able to provide high level software & hardware support within the retail industry
The successful candidate will be responsible for installations, testing and configuration of all parts of various IT and EPOS systems.

Key Responsibilities

• Installation of manned epos equipment
• Installation and configuration of self-service checkouts
• Decommission of existing IT equipment
• Installation and configuration of PCs, printers
• Installation of software following a scripted procedure
• Provide electronic sign off and asset capture for each installation

Knowledge, Skills, Experience

• Solid experience in a customer facing IT Support role
• IT hardware break-fix & software experience
• EPOS / IMAC experience
• Full UK driver’s license
• Previous experience of QSR / Retail installations and Breakfix visits
• Ability to use power tools (SDS Drill, Cordless Battery Drill)
• Ability to work at height (IPAF Certified Preferred)
• Previous experience in the installation and deployment of systems using correct and documented procedures
• Willingness to work on systems in which they are untrained providing they have support
• Understand and practice the Allvotec Values and be flexible to meet the changing requirements of Allvotec – Be Bold, Demonstrate, Act with Integrity, Collaborate, Own Outcomes

Working Location/Environment

Within 25 mile radius of: Bristol, Reading, Cambridge, Coventry, Milton Keynes, Birmingham,

Salary

Allvotec thrives in rewarding staff for their hard work and good quality and as such there are fantastic opportunities for progression throughout the company.

Benefits:

• Company Vehicle
• Fuel card
• mobile phone
• specialist tools and equipment
• pension

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