Blog Post

Could your business run without voice communications?

Communication has always been a vital part of business. And as employees work ever more disparately in a wide range of locations, it’s now more vital than ever. To stay successful, businesses must provide high-performance, reliable voice communications solutions that will keep the right people connected and productive, wherever they are and whatever device they’re using.

The benefits of mobile communication are clear. Because employees can work more flexibly and stay ‘always-on’, they can in turn become more efficient, productive and satisfied in their working lives. That’s good for them, and for you as their employer. Everybody wins – as long as your chosen solution is properly managed, offers a consistent level of service, and is always secure. Unified Communications (UC) provides all this, by bringing all your required voice needs together in one place. From one-to-one meetings to group conferencing, everything is taken care of, on-demand. And we’re not just talking telephony. UC unites your voice services with everything else you need to communicate across your business, including messaging, mobile and video technologies.

Voice solutions designed for your business

At Allvotec, we focus on giving each and every customer the best voice communications solution for their particular needs, to help people collaborate effortlessly and do more with less. Mobile workers enjoy access to the same rich features and functionality as their office- based equivalents. Everything is integrated regardless of device or location, so you also benefit from the maximum return on your investment thanks to the latest, continually updated technologies.

By working with the brightest and best partners in the industry, we can design and deliver the voice communications you rely on in your modern working environment, for an affordable cost: priced per user, per month whether on-premise or in the cloud. What’s more, you don’t have to worry about spending lots of money on brand new applications and hardware. We’re equally at home with new or legacy systems and can make either work hard for your business.

Trusted support – from end to end

From start to finish, Allvotec’s PRINCE2-trained project managers can provide you with voice communications that satisfy your stakeholders, minimise your commercial risk, and make accurate planning and reporting much easier to achieve. You’ll only need to speak with one single point of contact at our end to get all the information you need. We’ll look after everything for you, throughout the installation process and then also with ongoing 24/7 support for everything from hardware, software, service delivery and monitoring.

This customised, comprehensive approach continues every day you’re with us. Tap into the Allvotec Field Force for on-call engineering, technical know-how and maintenance, wherever you’re based in the UK. There’s no need to waste time and energy chasing different suppliers and working out which one best delivers the help you need. We do it all: which also saves you money! And we’ve done it for more than 30 years, as the UK’s only partner-exclusive IT provider across the public and private sectors.

Real-world results

But don’t take our word for it. Instead, look at our track record. Allvotec has helped customers in a range of sectors to make voice connectivity work for them.

We delivered an EMEA-wide Voice over Internet Protocol (VoIP) project for a leading global professional services firm in partnership with Vodafone – managing some 18,000 users, 750 CMS Supervisors and 8,500 Voicemail Accounts hosted on two UK data centres across 27 UK locations and 27 EMEA locations.

We worked closely with a UK Government Safety Agency to complete a national replacement and upgrade of legacy PABX solutions hosted over two data centres, one test environment and an additional DR site responsible for Coast Guard Operation Centres and back office business locations.

And we supported a large Scottish Local Authority in replacing and migrating its UC solution to become more customised, resilient, cost-effective and scalable across the board, with full contact centre integration across two data centres, 13 office locations and 18 schools with up to 4,000 users.

Find out more about Allvotec’s industry-leading voice services. Call 0344 863 0000 or email info@allvotec.com.